Refund policy

RETURNS & REFUNDS

If you wish to return an item, please contact our customer support before sending any product back.

Return requests can be made by emailing:

support@onzeteam.com

Returned items must be unused and returned in their original condition whenever applicable.

Refunds are processed after inspection and approval of the returned item.

Shipping costs are generally non-refundable unless otherwise required by applicable law.