Terms of Service

Last Updated: July 2026

Welcome to Onze Team. These Terms of Service ("Terms") govern your use of our website and the purchase of products offered through our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General

By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian.

We reserve the right to update, modify, or replace these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

2. Products

We strive to ensure that all product descriptions, images, and prices are accurate. However, we cannot guarantee that all information is completely error-free.

Colors and product appearance may vary slightly depending on your device's display settings.

We reserve the right to modify or discontinue products without notice.

3. Orders

By placing an order, you agree that:

All information provided is accurate and complete.
You are authorized to use the chosen payment method.
Your order may be cancelled if fraudulent or suspicious activity is detected.

An order confirmation email does not constitute final acceptance of your order. We reserve the right to refuse or cancel any order before shipment.

4. Pricing

All prices displayed on the website are shown in the selected currency.

Prices may change without prior notice.

Applicable taxes, duties, or customs fees may apply depending on your country and remain the responsibility of the customer unless otherwise stated.

5. Shipping

We ship internationally.

Estimated delivery time is 8 to 12 business days.

Delivery times are estimates only and may vary due to customs clearance, weather conditions, transportation delays, or other factors beyond our control.

Customers receive tracking information once their order has been dispatched.

6. Returns & Refunds

If you wish to return an item, please contact our customer support before sending any product back.

Return requests should be sent to:

support@onzeteam.com

Returned products must be unused, in their original condition, and include all original packaging whenever possible.

Refunds will be processed after the returned item has been received and inspected.

Original shipping costs are generally non-refundable unless required by applicable law.

7. Payments

Payments are processed securely through trusted third-party payment providers.

Onze Team does not store or have access to your complete payment information.

8. Intellectual Property

All content available on this website—including text, images, logos, graphics, product descriptions, videos, and website design—is the property of Onze Team or its licensors.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Prohibited Use

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Interfere with the security or functionality of the website.
Upload malicious software or harmful code.
Infringe upon intellectual property rights.

Violation of these Terms may result in termination of access to the website.

10. Limitation of Liability

To the fullest extent permitted by law, Onze Team shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall never exceed the amount paid for the product giving rise to the claim.

11. Warranty Disclaimer

All products and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, except where required by law.

We do not guarantee uninterrupted access to the website or that it will always be free of errors or viruses.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws governing the operation of Onze Team, without regard to conflict of law principles.